Chapter 2: Professional Communication

Chapter 2: Professional Communication


Identification: AMBP020v2019c02
Expiration Date: October 1, 2021
Credits (Post Test and/or Evaluation Required)
Available until 10/01/2021
  • 1.40 - CH

Standard: $10.00
Members: $0.00

Description

Continuing Education Instructions and Disclosure Information:

  • Contact hours available until 10/1/2021

Requirements for Successful Completion:

Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Faculty, Planners, and Authors Conflict of Interest Disclosure:

  • There are no disclosures to declare

Commercial Support and Sponsorship:

  • No commercial support or sponsorship declared

Accreditation Statement:

  • This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
  • Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
  • AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:

  • After completing this learning activity, the learner will be able to apply communication techniques and models that support the establishment and maintenance of therapeutic relationships with patients.

Learning Engagement Activity:

  • Active listening is an important part of effective communication. Reflect on two previous patient encounters - one that you thought went well and one that did not go as planned. What part did active listening play in the success of the interaction?

Author(s)

Credits Available


Chapter 2: Professional Communication

You must be logged in and own this product in order to post comments.

Print Certificate
Review Answers
Print Transcript
Completed on: token-completed_on
Review Answers
Please select the appropriate credit type:
/
test_id: 
credits: 
completed on: 
rendered in: 
* - Indicates answer is required.
token-content
token-speaker-name image
token-speaker-name
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
/
/
token-index
token-content