Examine a qualitative study done to answer how nurses provide nursing care via telephone and engage patients during a short time frame.
Contact hours available until 5/14/19.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the learner will be able to describe the unique aspects of telephone nursing and understand the process of patient engagement during a telephone interaction.
Explore efforts to address how the increasing transition of patient care activities to the ambulatory setting requires frequent assessments of job responsibilities and appropriate grading of positions.
Review novel staffing approaches taken in one health system to ease staffing concerns, which allowed for better access to care, reduction in leadership time and energy spent addressing staffing concerns, and financial savings over more costly options such as travelers and overtime/premium pay.
Contact hours available until 5/14/19.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
• After completing this learning activity, the learner will be able to describe the advantages of a process that clearly defines RN roles in ambulatory practice settings.
• After completing this learning activity, the learner will be able to develop strategies that will provide a quality, flexible, cost-effective contingent staffing.
Explore the key role a community-based organization (CBO) plays in sustaining an efficient and value-based care transition program.
Learn how a nurse-led pilot program transformed the traditional 15-minute office visit to a patient-centered, team-based care delivery model.
Contact hours available until 5/14/19.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcomes:
• After completing this learning activity, the learner will know 10 success factors that facilitate a medical-CBO partnership; how to make a case for and build local networks of community-based services that augment caregiving beyond what is customarily built by hospitals, physician groups, clinics, and ongoing rehabilitative care agencies; and how CBOs close the health care quality gaps experienced by persons impacted by the social determinants of health, making medical/non-medical agency partnerships key to the dynamic and evolving future of health care and positive patient outcomes.
• After completing this learning activity, the learner will describe how a nurse-led pilot program transformed the traditional fifteen-minute office visit to a patient-centered, team-based care delivery model.
Discuss how contact center medical and operations leadership must realize new efficiencies in nurse workflows using data generated by our clinical interactions to inform the business, given the call volume and professional staffing required to provide safe and efficient quality nursing services.
Examine one large academic organization’s 2-year journey to increase patient and family satisfaction when contacting their health care teams in medicine specialties, brain health, neurosurgery, stroke, rehabilitative services, and oncology.
Contact hours available until 5/14/19.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcomes:
• After completing this learning activity, the learner will be able to take steps to gather data to measure and trend production staff and answer operational and clinical questions based on data collection and analysis.
• After completing this learning activity, the learner will describe steps for implementing “live call handling” and describe resource assessment and decision support tools utilized in model selection.
"Joining the Forces" to Standardize Education and Training Processes for 470 Multispecialty Clinics within a Large Healthcare Organization
Wendy Cort, BSN, RN; Panissa Caldwell, MSN, RN
Integration of Ambulatory Nursing Curriculum into BSN Programs at Emory University and Building the New Graduate Pipeline into Emory Ambulatory Care Practices – A Collaborative Partnership
Deena Gilland, MSN, RN, NEA-BC; Caroline V. Coburn, DNP, MS, ANP-BC; Curlissa P. Mapp, MSN, APRN, ACNS-BC; Lenekia McKnight, MSN, RN, OCN
Building Capacity to Support Community-Based Undergraduate Practicum Experiences
Kae Rivers Livsey, PhD, MPH, RN; Judy Neubrander, EdD, FNP-BC
Hand and Hand: The Journey to Successful Onboarding
Kimberly Ennis, BSN, RN; Kelly Sullivan, MSN, RN
Implementing Change on the Front Line with Staff-Initiated Educational Interventions
Kristy Haun, MSN, RN
In these short presentations, multiple speakers highlight their approaches to managing a general work-related issue.
Contact hours available until 5/14/19.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcomes:
• After completing this learning activity, the learner will be able to identify the benefits of utilizing an interdisciplinary approach associated with the formation of the ambulatory clinical education council.
• After completing this learning activity, the learner will be able to describe a BSN curriculum that provides a formal process for transition into practice in the ambulatory care environment.
• After completing this learning activity, the learner will be able to identify innovative strategies to incorporate care coordination and transition management content to support development of competencies needed for work in primary care and community settings.
• After completing this learning activity, the learner will be able to identify tools and resources to successfully onboard clinical staff and enhance the initial orientation process.
• After completing this learning activity, the learner will be able to initiate change through educational interventions involving front line staff.
Engage in demonstrations of a variety of telehealth modalities, how these advances are improving care, and how they are benefiting patients, providers, and nurses as telehealth changes patient care delivery across the country.
Contact hours available until 5/14/19.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the learner will have an increased knowledge of a variety of telehealth modalities and how these advances are changing patient care delivery across the country.