A mapping of the patient journey to document experience at every point of care within an organization as described by patients, staff, and providers are discussed.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will describe the patient journey through the health system by examining key challenges patients face as they seek care and identifying resources they need on the journey to facilitate the ideal patient experience.
Discuss how teams are better equipped to enable members to work at the top of their licensure by using interprofessional care coordination and advances in electronic capabilities. The discussion will focus on how this team-based model of care delivery can effectively satisfy quality measures and proactively manage patients’ preventative health care needs.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will understand methodologies utilizing EMR and IT tools to manage patients' preventative healthcare needs.
In telehealth nursing, applying critical-thinking skills is essential to achieving the appropriate level of care for all patients. Specific critical-thinking skills that can be applied to triage best practice are presented. Case studies that illustrate both optimal and substandard critical thinking are included.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will identify nine critical-thinking skills to use on every call-in telephone triage that help to optimize patient outcomes.
This session reports preliminary data on participation, benchmarks, and measures being developed for a national collaboration. The project goal is to develop an ambulatory database registry focused on nurse-sensitive indicators.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
This session is sponsored through the John H. Reck Memorial Grant.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will state three nurse sensitive measures for use in ambulatory care and describe one nurse sensitive measure that could be used in your ambulatory care setting.
In May 2018, AAACN convened 41 national nurse and health care leaders for a Care Coordination and Transition Management (CCTM) Invitational Summit. The purpose of the summit was to create a strategic, collaborative agenda aimed at defining the role of the registered nurse in CCTM across the care continuum.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will discuss the findings and recommendations of the Care Coordination and Transition Management (CCTM) Invitational Summit.
Explore one organization’s care transformation efforts to develop and implement progression plans for medical assistants and LPNs by collaborating with national peers, clinical staff, physicians, nursing leaders, human resources staff, and executive leadership.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will understand how to implement a clinical support staff progression program and understand ROI and MOS of progression plans.
Discuss the development of a novel nurse-led, patient-centered quality improvement program, the rural Transitions Nurse Program (TNP). The program addresses the transitional needs of the patient, and the innovative training model used to create a cohort of nurses with advanced skills in transitional care coordination.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will identify how described educational modalities inform and support innovative training of RNs on advanced transitional care coordination skills for expanding local and national programs.
You've completed triage of a sick child. This session will take you on a deep dive into helping the parent care for their child at home. Educate new parents. Reassure fearful parents. Support forgetful parents. Go beyond providing sound care advice. Empower your callers.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Planning Committee Disclosure:
No planning committee member declares any actual or potential conflict of interest.
Speaker Disclosure:
Barton Schmitt discloses royalties as an author of guidelines and protocols on telephone triage and advice for pediatric offices and call centers.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will improve telephone advice skills to educate parents with evidence-based advice so that they are empowered to provide self-care for common childhood illnesses while counteracting their fears with targeted reassurance.
This session explores and demonstrates methods of building a patient experience improvement program that can result in positive changes across departments and job fields. These changes can vastly elevate survey scores, improve overall satisfaction of patients and families, and enhance morale among nurses and other employees.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will recognize the need for positive patient experiences in ambulatory care, understand the steps that can be taken to implement a patient experience program to improve healthcare practices and individual perceptions in a clinic-based setting, identify stakeholders and leaders that can assist and support a change of culture within each organization.
Explore how the senior RN ambulatory care manager and the health guide help patients by connecting them with mobile external support. This includes providing high-touch, high-frequency service outside the clinic setting and connecting patients with available community resources.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will speak to the benefits of the partnership between a senior RN ambulatory care manager and health guide as an external support for complex care patients, care teams, and a health system as a whole.
Access to health care is an ongoing challenge for health care organizations, especially for patients in rural areas and when natural disasters occur. This session explores virtual care strategies used by the VA to improve access, quality, and efficiency and the impact on veteran satisfaction, emergency departments, and clinics.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will explain the effect of removing barriers to virtual care through legislative changes, describe the impact of using virtual care strategies in the VA, and identify how to provide care with virtual modalities during natural disasters.
Calls to action have been made to include care coordination and palliative care in nursing school curricula across the U.S. This session reviews the development of a unique pre-licensure course applicable to all levels of nursing education that integrates both care coordination and palliative care.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will describe the development of a care coordination and primary palliative care pre-licensure curriculum using education techniques designed to promote the use of critical thinking for the pre-licensure student taking the care coordination course.
Discuss the role of nurse-staffed clinics as an efficient method for providing patients with alternatives for care in a rural community.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will describe nursing’s role in a new model of care for rural health by examining learnings and system barriers encountered during implementation of a nurse-staffed clinic.
This session describes how a community-based case management program of advanced practice nurses and social workers addresses the needs of vulnerable adults at high risk for readmission due to complex medical conditions. The ways that the program helps clients navigate their care are also explored, as well as the program's impact on the entire health care system and community.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will identify targeted care coordination and transitions in care interventions that will impact the quadruple aim.
Ambulatory care nurses will be enlightened about the importance and possibilities of using social media for nursing research and the specific designs and recruitment strategies that may be used. Ethical issues and obstacles associated with consenting, recruitment, and site monitoring are also addressed.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will discuss the advantages of using social media to conduct research, while acknowledging potential obstacles and ethical considerations for social media research, including consenting.
This session discusses the development of a pilot project and its implementation to provide the most appropriate support for undergraduate students.
Continuing Education Instructions and Disclosure Information
Contact hours available until 5/11/2021.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.
Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.
Commercial Support and Sponsorship:
No commercial support or sponsorship declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will describe the challenges specific to precepting in the ambulatory care setting and implement best practices for precepting as modified for the ambulatory care setting.