Questions? We have answers! If you have questions that can't be answered here, please contact us at aaacn@aaacn.org. Remember, the days of the live event, we'll have tech support available during live sessions to help you.
The event can be accessed on most mobile devices, including tablets and smartphones. However, we strongly recommend using a desktop computer or laptop with a hardline internet connection for best performance and experience!
To access all available conference materials, click the "Handouts" tab. Materials will be updated as received from speakers, so check back periodically. On the day of the event, you will also be able to access materials in the “Resources” section of the live event player (where you watch the actual session).
In the session player (where you will watch sessions), which will only be available when watching sessions during the event, click on “profile” and update it to tell fellow attendees about yourself! You’re welcome to include as much or as little as you wish, including uploading a profile picture so that your peers can put a name to the face during live chats.
While watching sessions, there are a few features to take note of:
- Session Details – Review session description and speaker biographies
- Live Chat – Interact and network with other online attendees and event moderators
- Resources – Download presentation materials
- Session Notes – Easily jot down key take-aways from the session you are viewing and receive them automatically via email once the session ends
- Request Live Help – Staff is always there to help if you run into any issues with your online experience
Your feedback is important to us! And of course, to earn your continuing education credit, you'll need to complete a CNE evaluation. Evaluations will be open 15 minutes prior to the end of each session, for completion in real time or after the event. Simply click on the "Evaluations" tab to access!
Before attending the online event, be sure to check your system’s compatibility with the live broadcasting platform. This will ensure that you have all the proper items required for accessing the live event. Click on the "System Checker" tab on the event page. Be sure to apply necessary updates to your system for items that fail before the live event.
Each session opens 15 minutes prior to the start time. To access your live session(s) click on the "Sessions"tab, scroll to the session you'd like to view, and then click "Attend Session" to launch player!