Staff Education SIG

Economic demands have forced ambulatory facilities to hire increased numbers of non-licensed staff to assist in the provision of quality patient and family care. Many institutions find there is a disparity of knowledge or skill base between new grads and experienced employees. Learn about proven strategies and programs to validate the continued competence of staff.

Learning Objectives:

• Define competency. 
• Describe the training and scope of practice of medical assistants.
• Identify methods for assessing competency on orientation and ongoing.