Description
Continuing Education Instructions and Disclosure Information:
- Contact hours available until 10/1/2021
Requirements for Successful Completion:
- Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation
- Faculty, Planners, and Authors Conflict of Interest Disclosure:
- There are no disclosures to declare
Commercial Support and Sponsorship:
- No commercial support or sponsorship declared
Accreditation Statement:
- This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN
- Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
- AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366
Learning Outcome:
- After completing this learning activity, the learner will be able to apply communication techniques and models that support the establishment and maintenance of therapeutic relationships with patients
Learning Engagement Activity:
- Active listening is an important part of effective communication. Reflect on two previous patient encounters - one that you thought went well and one that did not go as planned. What part did active listening play in the success of the interaction?
Author(s):
