Error loading player: No playable sources found

web210323

Current State of Telephone Triage and COVID-19

Date
March 23, 2021
Credits
1 CH | Expired March 23, 2023
$20
Standard Price

This presentation discusses the strategies and processes on implementing a nurse triage protocol for patients calling with COVID concerns, symptoms, or questions. We will discuss the current strategies in practice for COVID in the ambulatory nurse triage workflow and the best practices implemented for the care of the COVID patient.

Accreditation Statement
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nurses (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

Disclosures
The speaker and planning committee members reported no actual or potential conflict of interest in relation to this continuing nursing education activity.

Learning Outcome
After completing this education activity, the learner will be able to explore the COVID current state as it relates to professional nursing and telehealth.

Speakers

Speaker Image for Carol Rutenberg
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNP
President, Telephone Triage Consulting, Inc
Speaker Image for Tabitha Anglea
Tabitha Anglea, MSN, RN, CCRN-K, CCTM, LNC
Clinical Manager, HCA Healthcare
Speaker Image for Claire Anderson
Claire Anderson, DNP, APRN, FNP-BC
Director of Clinical Services and Advanced Practice Providers, Rush Copley Medical Group
Speaker Image for Melissa Bowen
Melissa C. Bowen, MSN, RN, NE-BC
Ambulatory Care Nurse Manager, Duke Primary Care
Speaker Image for Sandra Coley
Sandra M. Coley, BSN, RN, CCTM
Registered Nurse, HCA Healthcare
Speaker Image for Elizabeth Wright
Elizabeth Wright, MBA, BSN, RN, AMB-BC
Clinical Education Specialist, HCA Healthcare

Related Products

Thumbnail for Advancing Health Equity through the Framework of Cultural Humility
Advancing Health Equity through the Framework of Cultural Humility
Continuing Education Instructions and Disclosure Information:
Thumbnail for Leadership in the New Era of Work
Leadership in the New Era of Work
Leadership in a new era of work is defined by adaptation, flexibility, innovation and creativity. Modern leaders must be both inclusive and responsive to the needs of those they lead and the communities they serve. But most importantly, they must be true and authentic to themselves…
Thumbnail for Quality Assurance in Telephone Triage: Are We Measuring the Right Things?
Quality Assurance in Telephone Triage: Are We Measuring the Right Things?
Join us for this critical-thinking learning experience as we rethink the conventional wisdom related to QA in telephone triage…
Thumbnail for Telephone Triage and COVID-19
Telephone Triage and COVID-19
Telephone triage can be difficult enough without adding a pandemic to the mix. Both experienced telephone triage nurses and nurses who are just taking on this challenge for the first time are trying to keep up with new information as it emerges…
Privacy Policy Update: We value your privacy and want you to understand how your information is being used. To make sure you have current and accurate information about this sites privacy practices please visit the privacy center by clicking here.