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Current State of Telephone Triage and COVID-19

Date
March 23, 2021
Credits
1 CH | Expired March 23, 2023
$20
Standard Price

This presentation discusses the strategies and processes on implementing a nurse triage protocol for patients calling with COVID concerns, symptoms, or questions. We will discuss the current strategies in practice for COVID in the ambulatory nurse triage workflow and the best practices implemented for the care of the COVID patient.

Accreditation Statement
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nurses (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

Anthony J. Jannetti, Inc. is a provider approved by the California Board of Registered Nursing, provider number CEP 5387.

Disclosures
The speaker and planning committee members reported no actual or potential conflict of interest in relation to this continuing nursing education activity.

Learning Outcome
After completing this education activity, the learner will be able to explore the COVID current state as it relates to professional nursing and telehealth.

Speakers

Speaker Image for Carol Rutenberg
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNP
President, Telephone Triage Consulting, Inc
Speaker Image for Tabitha Anglea
Tabitha Anglea, MSN, RN, CCRN-K, CCTM, LNC
Clinical Manager, HCA Healthcare
Speaker Image for Claire Anderson
Claire Anderson, DNP, APRN, FNP-BC
Director of Clinical Services and Advanced Practice Providers, Rush Copley Medical Group
Speaker Image for Melissa Bowen
Melissa C. Bowen, MSN, RN, NE-BC
Ambulatory Care Nurse Manager, Duke Primary Care
Speaker Image for Sandra Coley
Sandra M. Coley, BSN, RN, CCTM
Registered Nurse, HCA Healthcare
Speaker Image for Elizabeth Wright
Elizabeth Wright, MBA, BSN, RN, AMB-BC
Clinical Education Specialist, HCA Healthcare

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