Description
Economic demands have forced ambulatory facilities to hire increased numbers of non-licensed staff to assist in the provision of quality patient and family care. Many institutions find there is a disparity of knowledge or skill base between new grads and experienced employees. Learn about proven strategies and programs to validate the continued competence of staff.
Learning Objectives:
- Define competency.
- Describe the training and scope of practice of medical assistants.
- Identify methods for assessing competency on orientation and ongoing.
Speaker(s):
- Tammie
Hull,
MAS, RN,
Johns Hopkins Community Physicians (JHCP)
- Wanda
Mayo,
BSN, RN, CPN,
Amerigroup Corp
