Error loading player: No playable sources found

113

Leadership Special Interest Group (SIG) Session: Adding Value: Measuring Nurse Productivity

Date
April 12, 2023
Credits
0.75 CH | Expired April 15, 2025
$38
Standard Price

Sponsored by the John H. Reck Memorial Grant.

There is a lack in measurable benchmarks for nurse expectations for the volume of answered messages, and it can be cumbersome to measure the productivity of nursing staff within EMRs while still providing nursing value with asynchronous patient care. This session discusses the importance of measuring ambulatory care message productivity as well as a productivity metrics. We discuss which metrics have the biggest impact and efficiency and ways these concepts can be applied in practice.

Continuing Education Instructions and Disclosure Information:

Contact hours available until 4/15/2025.

Requirements for Successful Completion:

Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):

Planning Committee Disclosures:

There are no Planning Committee disclosures to declare.

Speaker Disclosures:
There are no speaker disclosures to declare.

Commercial Support:
No commercial support declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to list at least one challenge and one benefit in the development of metrics for measuring the ambulatory care staff productivity of answering patient messaging.

Speakers

Speaker Image for Heather Bogrett
Heather Bogrett, MSN, RN, AMB-BC
Speaker Image for Diane Woods
Diane Woods, MSN, RN, NEA-BC
Associate Vice President and Chief Nursing Officer, UT Southwestern

Related Products

Thumbnail for Town Hall: Workplace Safety
Town Hall: Workplace Safety
Join us for a town hall discussion focusing on workplace safety in the ambulatory care nursing environment, with an opportunity to share your own ambulatory care experiences in practice…
Thumbnail for Improving Care Gap Closure in an Ambulatory Care Setting
Improving Care Gap Closure in an Ambulatory Care Setting
Learn how a team of RN quality coordinators initiated a population health improvement program to standardize care gap closure and provide excellent patient care in primary care practice…
Thumbnail for Increasing Ambulatory Care Nursing Research Capacity: The Roles and Contributions of an Ambulatory Care Nurse Scientist
Increasing Ambulatory Care Nursing Research Capacity: The Roles and Contributions of an Ambulatory Care Nurse Scientist
This session describes the role development, responsibilities, contributions, and early lessons learned associated with the newly create role of an ambulatory care nurse scientist…
Thumbnail for Career Pathing Current Employees to the Role of a Medical Assistant
Career Pathing Current Employees to the Role of a Medical Assistant
A health care organization recognized that staff may wish to pursue a more clinical-focused career path but may lack the time, support, or resources to do so…
Privacy Policy Update: We value your privacy and want you to understand how your information is being used. To make sure you have current and accurate information about this sites privacy practices please visit the privacy center by clicking here.