Dr. Barton Schmitt is a Professor of Pediatrics at the University of Colorado School of Medicine. He also has been the Medical Director of the After-Hours Call Center at Children’s Hospital Colorado since its inception 30 years ago. In 1980 Dr. Schmitt wrote the first book on pediatric telephone advice, whose 16th edition is now published by the American Academy of Pediatrics and is used in most pediatric offices. He has received the C. Anderson Aldrich Award for contributions in child development and the AAP Education Award for contributions in pediatric education. Dr. Schmitt continues to teach pediatric residents, work on quality improvement projects in the call center, and write new telephone protocols and parent handouts.