JessicaWatson has worked in multiple inpatient nursing roles caring forpatients with chronic disease for 15 years including bedside nurse, clinicaleducator, and clinical manager. Theseexperiences provided the opportunity to identify gaps in the continuum of carethat contributes to the ongoing challenge of patient readmissions and carecoordination. Experience, along withpassion for efficient and effective patient care, led her to the role ofDirector of Chronic Disease at Winchester Medical Center in Virginia. In this role she focuses on the development,implementation, and enhancement of programs to serve patients and families withchronic illness through education and connection to resources.