At the 2023 AAACN Annual Conference, the AAACN Staff Patient Education Special Interest Group asked participants to share their main concerns and interests. 75% responded that their top three concerns are: medical assistants' (MA) scope of practice, clinical staff orientation and competency assessment, and patient education adherence. Scope of practice for clinical staff varies and is determined by each state’s regulations, standards, and/or licensing boards. Assessing clinical staff educational needs and validating competencies are challenging. Clinical levels often range from MA, LPN/LVN, to RN. It is optimal to have each person function at the highest level of their scope of practice. Patient non-compliance and gaps in treatment plan adherence become a barrier to the patient’s health outcomes. This program provides a forum for discussion and sharing best practices related to these educational priorities.

Continuing Education Instructions and Disclosure Information:

Contact hours available until 4/6/2026.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):

Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.

Speaker Disclosures:
There are no speaker disclosures to declare.

Commercial Support:
No commercial support declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to promote a team environment where each professional and team member performs at the top of their practice by building an effective orientation, incorporating scope of practice parameters, and utilizing resources that improve patient compliance to a prescribed treatment plan.

Andrea Lombard MPH, BSN, RN, CIC

Appearances