Background: The US Bureau of Labor Statistics found that there is an increasing demand of nurses in a wide range of settings, especially, those nurses who are specialized with the highest levels of experience and skills…
Purpose: The quality improvement (QI) project aimed to evaluate the impact of conducting telephone triages (tele-triage) during the COVID-19 pandemic and reflect on the outcomes of these interventions on the COVID-19 pandemic to improve the care of patients during a potential future crisis…
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