Continuing Education Instructions and Disclosure Information:

Contact hours available until 9/30//2027.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers, authors):

Faculty, Planners, and Authors Conflict of Interest Disclosure:
No Disclosures to declare.

Commercial Support and Sponsorship:
No commercial support declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

This content was reviewed and formatted for nursing continuing professional development credit by Trisha Mims, PhD(c), MBA, RN, HCM, AAACN Education Director.

Learning Outcome:
After completing this learning activity, the learner will describe a staffing matrix to manage incoming messages efficiently to improve operational efficiency and patient satisfaction.

Monique Bouvier PhD, ARNP, PNP-BC

Appearances