In November 2020, during the COVID epidemic, monoclonal antibody infusions such as bamlanivimab were identified as an effective treatment for more severe cases of SARS-CoV-2 and were given emergency use authorization (EUA) from the U.S. Food and Drug Administration (FDA, 2020)…
At a large academic medical center with 80+ clinics dispersed throughout a large urban area, multiple new clinic locations have opened in the past five years. With this constant expansion, the demand for direct patient care staff including nurses and medical assistants has grown to match…
Matching staffing to workload is crucial to efficient operations. At a major academic medical center, the journey to optimize staffing in the ambulatory care setting began in 2017 with a workgroup of administrators and analysts to develop a system to accurately track staffing…
Remote patient monitoring (RPM) is an opportunity to manage patient care virtually. Although RPM technology is not new, the COVID-19 pandemic provided an opportunity to capitalize on telemedicine, reduce in-person visits, and potentially prevent the transmission of SARS-CoV-2…
Our academic medical center, with more than 90 outpatient clinics, is expanding rapidly, increasing the demand for certified medical staff. To meet this challenge, we have focused on recruiting top-tier certified medical office assistants (CMOAs)…
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