Sally Telfer RN-BC, BS

Appearances

Program Design Considerations in an Outbound Calling Program
Identification
113
Date
April 6, 2011
Whether making outbound calls to follow up after a procedure or illness, assess patient satisfaction, or monitor patient progress, it is important that each call be completed and documented according to predetermined policies using the nursing process…
Speakers
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNP
President, Telephone Triage Consulting, Inc
Cheryl Patterson, RNC, BSN
Sally Telfer, RN-BC, BS
Specialties
Telehealth

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