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cognitive bias

How to Think Better: Implications of Cognitive Bias in Telephone Triage
Identification
111
Date
April 8, 2021
Credits
0.75 CH | Expired April 15, 2023
Cognitive bias and heuristics (mental shortcuts) are explored with the medical director of a large hospital-based call center. Gain an understanding of how cognitive bias may negatively impact the quality of telephone triage and learn strategies to minimize its effects on patient care…
Speaker
Danah Rios, MD, MBA
Medical Director, Children's Hospital of Philadelphia
Specialties
Telehealth | Clinical Topics
General
telehealth | telephone triage | continuing nursing education | conference | cognitive bias
$30
Standard Price

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