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This session discusses standardized telephone practice and documentation in a large medical system for ambulatory nursing care, including a review of outcome process measures with utilization of the specified electronic form and documentation compliance of authorization, patient response to educati…

This session discusses standardized telephone practice and documentation in a large medical system for ambulatory nursing care, including a review of outcome process measures with utilization of the specified electronic form and documentation compliance of authorization, patient response to educati…

Problem: An opportunity existed to improve practice, safety, and efficiency in our Allergy and Immunology Clinic…