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Quantifying Telephone Triage Productivity: Looking for the Most Accurate Measure (Spotlight Poster)
Identification
Featured P006
Financial stewardship is a priority in healthcare today. Return on investment (ROI), productivity, and quality are key indicators for every organization. A telephone triage program relies on efficiency in productivity and staffing to ensure that quality patient care is being provided…
Speaker
Sheryl Bartlett, BSN, RN
Nurse Manager, After-Hours Triage, UT Southwestern Medical Center
Specialties
Telehealth
General
productivity | triage | telephone | encounter length

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