engagement

Explore one organization’s care transformation efforts to develop and implement progression plans for medical assistants and LPNs by collaborating with national peers, clinical staff, physicians, nursing leaders, human resources staff, and executive leadership…

Background: In December 2017, a needs assessment survey was conducted with all RNs and LPNs across 25 practice sites. The results indicated a need to focus on the foundations of care and infrastructure to support nursing practice…

Background of the problem: Floating may affect employee satisfaction and engagement negatively, yet floating is often essential to maintain department operations…

This session provides an overview of one organization’s Magnet journey, including leadership structure, standards, tools to improve patient experience, performance evaluations, and patient experience scores…

In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to shared governance and Magnet designation in the practice environment…

This “Ask the Expert” session is with a panel of leaders in ambulatory care nursing. The Leadership SIG members share their expertise on issues related to policy, structure, and process unique to the ambulatory care nurse leader…

Background: Continuing clinical education is a priority in subspecialty ambulatory care clinics. Training for nursing and clinical staff within pediatric specialties typically occurs on the job and with experience over time…

Background: In 2012, the ambulatory care services division developed the patient care services (PCS) education team. This clinical education team provided all clinical education face to face between clinical educator and learner…

Background: Research on engagement has been primarily reported in the business literature, and a single definition for what engagement looks like remains allusive. This lack of a single definition for engagement makes it difficult to measure…

Health equity has been identified as a key focus in the Future of Nursing Report 2020-2030. Organizations across the nation are trying to understand how they can involve clinical nurses in health equity efforts…

Background: A highly engaged and well-trained workforce is vital to safe and effective care. Our organization identified a concerning, downward trend in employee engagement scores and convened a cross-functional workgroup to identify contributing factors and develop solutions…

Purpose of project: To promote joy at work for clinical nursing staff and explore the impact of appreciative inquiry (AI) techniques approaches on satisfaction and engagement by applying evidence-based practice…

Purpose: Develop a performance-based progression program that is designed to retain medical assistants. This is achieved by recognition of excellence in engagement, clinical skills, and leadership opportunities…

The project’s purpose was to create an effective ambulatory care nursing clinical ladder program to promote nurse engagement, leadership, professional growth, and retention…