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Telephone Triage Escape Box: Innovative Orientation Strategy for Ambulatory Care Nurses
Identification
P038
Background: Discussion with newly hired and experienced nurses in the ambulatory care setting identified a gap when triaging phone calls. Telephone triage is a skill that the ambulatory care registered nurse utilizes daily…
Speakers
Kristen Tatum, MSN, RN AMB-BC
Michelle Youngberg-Campos, MSN, RN, PMC, CCV-BC
General
orientation | telephone triage | innovative | ambulatory care nurses | escape box

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