innovative

Introduction: Evidence suggests patients with cancer experience sleep disruption or sleep-wake disturbances before diagnosis, during cancer treatment, and for a long time after completing treatment (Berger, Matthews, Kenkel, 2017)…

Background: Discussion with newly hired and experienced nurses in the ambulatory care setting identified a gap when triaging phone calls. Telephone triage is a skill that the ambulatory care registered nurse utilizes daily…

As the patient-centered medical home model stresses the importance of the team-based approach as a foundation to improving care, costs, and patient experience, the need for supporting medical assistants in the ambulatory care setting with a new innovative way was recognized…

Do you struggle to deliver care that is timely and easy to access while responsibly managing resources and engaging employees? As healthcare leaders face challenges related to spending, financial stewardship is non-negotiable. Staffing to volume is key to success…