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IdentificationOD11DateApril 7, 2021Credits1.5 CH | Expired April 15, 2023Explore how one facility implemented a call center to guide and educate patients and providers about COVID-19 and how this model can be utilized for remote monitoring programs for disease processes and outreach support for population health needs…Speaker
Lisa Dutton, MSN, RN-BC, NE-BCProfessional Development Manager, Brigham Women and Children’s HospitalSpecialtiesGeneral$30Standard Price
IdentificationP005Learning outcome: We augmented an automated post-discharge calls program with tailored outreach strategies to improve rates and close an equity gap in post-discharge communication. This approach has the potential to improve post-hospital recovery among at-risk populations…Speakers
Aurora Snyder, MAS, BSN, RN
Margaret Wheeler, MS, BSN, RNSpecialtiesGeneral
