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IdentificationCCTM08DateJune 29, 2022Credits1.9 CH | Expired July 1, 2024NOTE: SLIDES FOR THIS SESSION ARE CONTAINED AT THE BACK OF THE PDF HANDOUT WHICH IS AVAILABLE AFTER MODULE IS PURCHASED…Speakers
Mary A. Bord-Hoffman, MA, MN, RN-BCNurse Manager
Denise Hannagan, MSN, MHA, RN-BC, EDACSenior Healthcare Consultant, HDR, Inc.
Kathy Mertens, DNP, MN, MPH, RNAssociate Chief Nurse for Ambulatory Care and Population Health, University of Washington Medicine - Harborview Medical CenterGeneralSession Categories$50Standard Price
Identification324DateApril 17, 2015Credits1.25 CH | Expired April 18, 2017Contact hours available until 4/18/17…Speakers
Kathleen Martinez, MSN, RN, CPN, CICClinical Manager Pediatric Call Center, Children's Hospital Colorado
Rosemarie Battaglia, MSN, RNSpecialtiesGeneralSession Categories$20Standard Price
Identification323DateApril 17, 2015Credits1 CH | Expired April 18, 2017Contact hours available until 4/18/17…Speaker
Sherry Smith, MSN, MBA, RNGeneralSession Categories$20Standard Price
Identification323DateApril 17, 2015Credits1 CH | Expired April 18, 2017Contact hours available until 4/18/17…Speaker
Sherry Smith, MSN, MBA, RNGeneralSession Categories$25Standard Price
Identification113DateMay 18, 2016Credits1 CH | Expired May 21, 2018Explore the program design elements necessary to support the role of the RN in telephone triage outside the formal call center setting. Emphasis on appropriate staffing, training, access, call flow, utilization of decision support tools, documentation, and formalized clinical practice…Speaker
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, IncGeneralSession Categories$25Standard Price
Identification113DateMay 18, 2016Credits1 CH | Expired May 21, 2018Explore the program design elements necessary to support the role of the RN in telephone triage outside the formal call center setting. Emphasis on appropriate staffing, training, access, call flow, utilization of decision support tools, documentation, and formalized clinical practice…Speaker
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, IncGeneralSession Categories$25Standard Price
Identification111DateApril 12, 2023Credits1 CH | Expired April 15, 2025In a value-based care environment, successful outcome measures include improved quality of care while limiting costs. This session discusses a transitional care program implemented to support post-discharge follow-up…Speakers
Dianne M. Cirillo, MS, RN-BCManager of Ambulatory Care Coordination, Tampa General Hospital
Tiffany Hoffman, MS, APRN, ANP-CTransitional Care APRN, Tampa General HospitalGeneralTracks$38Standard Price
Identification141DateApril 12, 2023Credits0.75 CH | Expired April 15, 2025This presentation shares how an organization selected ambulatory care quality measures, identified internal data sources and benchmarks, and presented the results in dashboards for up to 150 ambulatory care departments…Speaker
Ray Snider, DNP, MSN, RN, NEA-BCSenior Manager Clinical Services and Operations, Emory HealthcareSpecialtiesGeneralTracks$38Standard Price
Identification142DateApril 12, 2023Credits1 CH | Expired April 15, 2025Members of the AAACN NSI Task Force share findings from the Ambulatory Care Nurse-Sensitive Indicator Industry Report and planned next steps…Speakers
Rachel E. Start, PhD, RN, NEA-BC, FAANAssociate VP, MBE Services, Rush University Medical Center
Rebecca DelleFave, MS, BSN, RNVice President, Chief Nursing Officer Ambulatory, Rochester Regional Health
Teresa Anderson, EdD, MSN, RN, NE-BCOwner and Clinical Content Specialist, Oculi Data
Nora Warshawksy, PhD, RN, FAANNurse Scientist , Press Ganey Associates
Mary E. Blankson, DNP, APRN, FNP-C, FAANChief Nursing Officer, Community Health Center, Inc.SpecialtiesGeneralTracks$38Standard Price
Identification201DateApril 13, 2023Credits1.25 CH | Expired April 15, 2025This session offers attendees the opportunity to hear case studies that allowed the development of an NSI, including awareness of how the teams knew to construct the NSI and tools nurses and their teammates used, created, and found to guide their work…Speakers
Marcia A. Potter, RNPresident; Infusion Partners 360, LLC, SynTact Solutions; Nurse Executive
Cindy Garrett, MBA, BSN, RN, AMB-BCSenior Director of Nursing, Dignity Health Medical Foundation
Faith Jones, MSN, RN, NEA-BCCare Coordination and Lean Consultant, HealthTech
Deborah Cantlin, MSN, AMB-BC, RN, CHFNNurse Educator, Dartmouth Hitchcock Medical Center
Annette S. Hamlin, MSN Ed, AMB-BC, RNNursing Professional Development Specialist, Akron Children's Hospital
Amy Fulwood, MSN, RN, AMB-BCAssistant Chief Nurse, The Villages OPC
Belinda Aberle, MSN, RN, PHNA-BCFaculty, Wayne State University College of NursingSpecialtiesGeneralTracks$38Standard Price
Identification241DateApril 13, 2023Credits1 CH | Expired April 15, 2025This session discusses the development of guidelines to provide a structure and process for nurses with hybrid work schedules, with a focus on pre- and post-implementation comparison…Speaker
RuthAnn Gordon, MSN, RN, FNP-BC, OCNDirector, Clinical Trial Nursing, Memorial Sloan Kettering Cancer CenterSpecialtiesGeneralTracks$38Standard Price
Identification242DateApril 13, 2023Credits1 CH | Expired April 15, 2025Learn how a team of RN quality coordinators initiated a population health improvement program to standardize care gap closure and provide excellent patient care in primary care practice…Speaker
Inger Donohue, MSN, RN, CPHQDirector of Quality and Clinical Services, Atlantic Health SystemSpecialtiesGeneralTracks$38Standard Price
Identification310DateApril 14, 2023Credits1 CH | Expired April 15, 2025Although sound evidence regarding the role of the registered nurse in the practice of telephone triage has existed in the literature for well over a decade, clinical practice has not kept up, often resulting in unsafe care…Speakers
M. Elizabeth Greenberg, PhD, RN, AMB-BC, C-TNP, CNEClinical Professor, Northern Arizona University School of NursingCarol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, Inc$38Standard Price
Identification201DateApril 4, 2024Credits1.25 CH | Available until April 6, 2026Workplace violence, incivility, and bullying decrease patient quality of care and safety. Nurses must demand safe and secure care environments for themselves and their patients, striving for zero tolerance…Speaker
Dawn L. Fletcher, DNP, RN, NEA-BCNurse Administrator, Mayo ClinicSpecialtiesGeneral$38Standard Price
Identification213DateApril 4, 2024Credits1.25 CH | Available until April 6, 2026While there are several issues impacting ambulatory care nurses, the AAACN Board of Directors (BOD) has charged the newly formed AAACN Advocacy Committee with advancing the issue of reimbursement for ambulatory care services provided by RNs…Speakers
Leondra Weiss, MN, ARNP, FNP-BC, C-EFM, AMB-BCFamily Medicine ARNP, Sea Mar Community Health Center
Kae R. Livsey, PhD, MPH, RNSpecialtiesGeneralTracks$38Standard Price
Identification301DateApril 5, 2024Credits1.5 CH | Available until April 6, 2026The town hall session allows for an open forum for discussion between AAACN ambulatory care leaders and attendees on health policy and advocacy issues in ambulatory care nursing…Speakers
Kae R. Livsey, PhD, MPH, RN
Billie L. Allard, MS, RN, FAAN, FAONLPopulation Health/Value-Based Care Consultant
Stephanie Witwer, PhD, RN, NEA-BC, FAANIndependent Nurse ConsultantRachel E. Start, PhD, RN, NEA-BC, FAANAssociate VP, MBE Services, Rush University Medical CenterLeondra Weiss, MN, ARNP, FNP-BC, C-EFM, AMB-BCFamily Medicine ARNP, Sea Mar Community Health CenterSpecialtiesGeneral$38Standard Price
Identification320DateApril 5, 2024Credits1 CH | Available until April 6, 2026Ambulatory care registered nurses (RNs) are essential to healthcare access, quality outcomes, and cost containment through efficient and effective resource allocation…Speakers
Jean M. Bernhardt, PhD, CNPAdministrative Director and Nurse Practitioner, Massachusetts General Hospital
Aleesa Mobley, PhD, MS, RN, APN-BCStephanie Witwer, PhD, RN, NEA-BC, FAANIndependent Nurse ConsultantSpecialties$38Standard Price
Identification111DateMay 21, 2025Credits1 CH | Available until May 24, 2027In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to safety in the practice environment…Speakers
Kamillia Dela Paz, MSN, RN-BCLaboratory Support Services RN Supervisor, Cedars-Sinai Medical Network
Rachel Ellis, MSN, RN, AMB-BCNurse Manager, General and Trauma Surgery, Inova Health System
Quyen Hurlburt, MSN, RN, CCTCDirector of Nursing and Clinical Operations, Cedars-Sinai Medical Network
Ruthie Mangino, DNP, APRN, ACNS-BC, NP-CClinical Nurse Specialist, Mayo Clinic
Carla Parker, MSN, RN, AMB-BCDirector of Nursing Operations in Ambulatory, Inova Health System
Tara Woodside, DNP, RNAmbulatory Patient Safety and Accreditation Program Manager, ChristianaCare
Catherine Yows, MSN, RN, CGRN, CRCSTClinical Resource Nurse, Mayo ClinicSpecialtiesGeneralTracks$33Standard Price
Identification113DateMay 21, 2025Credits1 CH | Available until May 24, 2027A functional, effective triage system can contribute to the organization’s goals of increasing patient safety, improving quality outcomes, decreasing adverse events, improving patient satisfaction, and decreasing hospital visits…Speakers
Erika Lopez, BSN, RNUT Southwestern Medical Center, Clinical Workflow Informaticist
Irene David, MS, BSN, RNClinical Workflow Informaticist, UT Southwestern Medical Center
Alicia Bosse, MBA, BSN, CMSRN, AMB-BCClinical Nurse Educator, UT Southwestern Medical CenterSpecialtiesGeneralTracks$33Standard Price
Identification121DateMay 21, 2025Credits1 CH | Available until May 24, 2027In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to telehealth practice in the practice environment…Speakers
Teresa Baird, BSN, RN, CPNNursing Quality Specialist, Children's Hospital Colorado
Senior Clinical Director for the Primary Care Service Line, WellSpanKathleen Martinez, MSN, RN, CPN, CICClinical Manager Pediatric Call Center, Children's Hospital Colorado
Khang Nguyen, MDSCPMG Regional Assistant Executive Medical Director, Kaiser Permanente
Raquel Taylor, RN, AMB-BCAssistant Administrator Op and CNO, Kaiser Permanente
Adam Updegraff, DNP, CRNPSenior Clinical Director, WellSpanSpecialtiesGeneralTracks$33Standard Price
Identification123DateMay 21, 2025Credits1 CH | Available until May 24, 2027This session provides information on how to implement evidence-based practice in a variety of outpatient settings and offer ideas for accessing resources. Discussion includes walking through an evidence-based project from start to finish, using a completed project as an exemplar…Speakers
Brittney Saldierna, MSN, RN, CPNRN Program Manager, Children's Health Dallas
Kathleen Ellis, PhD, RN, CCRN, CNENurse Scientist, Children's Health Dallas$33Standard Price
Identification133DateMay 21, 2025Credits1 CH | Available until May 24, 2027Nurses from diverse ambulatory care roles and practice settings participated in advancing AAACN’s new research agenda to move the ambulatory care nursing specialty forward…Speakers
Jessica Varghese, PhD, RNAssistant Professor, Nursing, New York Institute of Technology
Margo Halm, PhD, RN, NEA-BC, FAANNurse Scientist Consultant$33Standard Price
Identification134DateMay 21, 2025Credits0.75 CH | Available until May 24, 2027Members of the AAACN Staff Patient Education SIG present in-depth information about patient education…Speakers
Andrea Lombard, MPH, BSN, RN, CIC, AL-CIPConsultant
Rhonda Edwards, BSN, RN-BC, CPNSpina Bifida Clinic Nurse, Texas Children's Hospital
Linda Brixey, RN-BC retired$33Standard Price
Identification144DateMay 21, 2025Credits1 CH | Available until May 24, 2027In this presentation, we aim to share the collective efforts of the Nurse-Sensitive Indicator (NSI) and Care Coordination and Transition Management (CCTM) Special Interest Groups (SIGs) to highlight the AAACN resources to provide actionable steps to address the gaps in defining and measuring the RN…Speakers
Faith Jones, MSN, RN, NEA-BCCare Coordination and Lean Consultant, HealthTechDeborah Cantlin, MSN, AMB-BC, RN, CHFNNurse Educator, Dartmouth Hitchcock Medical CenterBillie L. Allard, MS, RN, FAAN, FAONLPopulation Health/Value-Based Care Consultant$33Standard Price
