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IdentificationOD02DateMay 25, 2025Credits0.5 CH | Available until May 24, 2027Generative artificial intelligence (AI) has the potential to revolutionize healthcare education and training by providing realistic simulations of patient interactions…Speaker
Stacey A. Hobbick, DNP, M.Ed, MSN, RN, AMB-BC, MEDSURG-BC, CNEAssistant Professor, Oregon Health and Science UniversitySpecialtiesGeneralTracks$33Standard Price
Identification234DateMay 22, 2025Credits1 CH | Available until May 24, 2027Telephone triage as a professional nursing practice lacks the evidence to support the concepts of improved patient outcomes and patient safety; thus, it is imperative that nurses engage in the development of science to improve practice…Speakers
Sheryl Bartlett, BSN, RNNurse Manager, After-Hours Triage, UT Southwestern Medical Center
Susanna Gadsby, MSN, MBA, RN, AMB-BC, NPD-BCClinical Nurse Educator, Dartmouth HealthSpecialtiesGeneralTracks$33Standard Price
Identification141DateMay 21, 2025Credits1 CH | Available until May 24, 2027In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to pediatric nursing in the practice environment…Speakers
Megan Beckerle, MSNDirector, Cross Continuum Care Coordination, Children's Hospital of Orange County
Christine Caraher, MSN, RN, CPNNurse Manager, Children's Hospital of Philadelphia
Joyce Danquah, MScN, RN, CCMDirector ECM, Children's Medical Center Dallas
Linda Jackson, MSN, RNSenior RN Director, Children's Health Dallas
Tiffany Kell, MSN, RN, CPNDirector of Nursing, Children's Mercy Hospital
Megan Sanford, DNP, MSN, CPNNurse Manager, 844-GET-CHOC, Children's Hospital of Orange County
Jaya Yohannan, MSN, RNDirector of Care Coordination, Children's HealthSpecialtiesGeneralTracks$33Standard Price
Identification113DateMay 21, 2025Credits1 CH | Available until May 24, 2027A functional, effective triage system can contribute to the organization’s goals of increasing patient safety, improving quality outcomes, decreasing adverse events, improving patient satisfaction, and decreasing hospital visits…Speakers
Alicia Bosse, MBA, BSN, CMSRN, AMB-BCClinical Nurse Educator, UT Southwestern Medical Center
Irene David, MS, BSN, RNClinical Workflow Informaticist, UT Southwestern Medical Center
Erika Lopez, BSN, RNUT Southwestern Medical Center, Clinical Workflow InformaticistSpecialtiesGeneralTracks$33Standard Price
IdentificationP094Introduction: There has been rapid growth in the number of patients utilizing their patient portal to communicate with their healthcare providers since COVID…Speakers
SpecialtiesGeneral
IdentificationP086Description: Appropriately timed access to medical specialist care for evaluation and non-emergent procedures is critical in achieving better health outcomes and reduced health care costs for patients…Speaker
Ashley McAlpin, MSN, RNGeneral
IdentificationFeatured P006Financial stewardship is a priority in healthcare today. Return on investment (ROI), productivity, and quality are key indicators for every organization. A telephone triage program relies on efficiency in productivity and staffing to ensure that quality patient care is being provided…Speaker
Sheryl Bartlett, BSN, RNNurse Manager, After-Hours Triage, UT Southwestern Medical CenterSpecialtiesGeneral
Identification123DateApril 3, 2024Credits1 CH | Available until April 6, 2026Telephone triage protocol usage as a decision support tool and to help guide nursing judgment is essential for all clinic nurses because telephone triage is a high-risk nursing practice…Speaker
Michaelene Wolff, BSN, RN, OCN, AMBBCSpecialtiesGeneralTracks$38Standard Price
IdentificationP082Background: Access in health care has been an identified topic of interest to companies, as well as patients. A person’s ability to access health care has a direct effect on their health and well-being…Speakers
Eron Wahid, MSN, RN-BC, CNL
Rachel McDonald, MSN, RN, OCNSpecialtiesGeneral
IdentificationP108DateMarch 14, 2023Purpose: Within our ambulatory primary care clinics, planning for the ever-changing needs of our patients and communities is a priority of leadership and clinical education. Ambulatory care telephone triage is one of the organization's most rapidly growing and changing specialties…Speaker
Rebecca Jo Teirney, MSN, RN, NPD-BC, CCRNSpecialtiesGeneral
IdentificationP084Purpose/background: Our purpose is to provide our pediatric primary care patients and their parents access to a modern HIPAA compliant secure triage text platform as an alternative method to reach triage RNs for clinical advice…Speakers
General
Identification141DateMay 18, 2022Credits1 CH | Expired May 21, 2024This session describes the background of a COVID-19 connected care center, including an evolution of the day-to-day perspective of front-line nurses using telehealth in response to the worldwide pandemic…Speaker
Jennifer Arnold, BSN, RNRegistered Nurse, Oregon Health & Science UniversitySpecialties$30Standard Price
IdentificationP089DateApril 22, 2022As technologies and telemedicine soar, our academic healthcare institution has adopted several advanced technologies including high- and low-fidelity simulations, self-guided electronic learning modules, and webinars into clinical orientation to supplement current classroom learning…Speaker
Janet Palamone, MSN, APN, CMSRNSpecialtiesGeneral
IdentificationP086DateApril 22, 2022Purpose: The quality improvement (QI) project aimed to evaluate the impact of conducting telephone triages (tele-triage) during the COVID-19 pandemic and reflect on the outcomes of these interventions on the COVID-19 pandemic to improve the care of patients during a potential future crisis…Speaker
Lucia Amendano, DNP, FNP-BC, CEN, AMB-BCSpecialtiesGeneral
IdentificationP62BDateJune 26, 2019Essential communication: Physicians and triage nurses collaborating to reduce response time for triage messagesSpeakers
SpecialtiesGeneralSession CategoriesFreeStandard Price- IdentificationP58BDateJune 26, 2019Patient safety, caller experience, nursing engagement, and staff satisfaction are all essential components of a telehealth nursing department which require constant attention and quality improvement work. Additionally, fiscal management of resources is necessary…
Speakers
Kristin Liehr, MSN, RN, CPN
Pace Pfenning, BSN, RN, CPNSpecialtiesGeneralSession CategoriesFreeStandard Price 
Identification233DateMay 10, 2018Credits1 CH | Expired May 12, 2020Speakers share the leadership strategy, approach, and navigate through the intimidating course of transitioning to a complex, comprehensive, 24-hour RN call center…Speakers
Rea Buie, BSN, RN
Chastity Bennett, BSN, RNSpecialtiesGeneralSession Categories$30Standard Price
Identification313DateMay 12, 2017Credits1.15 CH | Expired May 14, 2019This session describes the strategies implemented by military health system hospitals to increase the effectiveness of a centralized nurse advice line…Speakers
David V. Thomas, MPA, BSN, CEN, CMSRN, RN-BC, PLNC
Katherine Noel, MSN, ACNP-BC, RN-BCSpecialtiesGeneralSession Categories$25Standard Price
Identification322DateMay 20, 2016Credits1.25 CH | Expired May 21, 2018Learn about Specialists on Call (SOC), a Joint Commission-accredited provider of emergency telemedicine consultations dedicated to solving the national specialty-physician shortage…Speaker
Crystal M. Geller, BSN, RNGeneralSession Categories$25Standard Price
Identification322DateMay 20, 2016Credits1.25 CH | Expired May 21, 2018Learn about Specialists on Call (SOC), a Joint Commission-accredited provider of emergency telemedicine consultations dedicated to solving the national specialty-physician shortage…Speaker
Crystal M. Geller, BSN, RNSpecialtiesGeneralSession Categories$25Standard Price
