Hundreds of organizations rely on ClearTriage products to screen, prioritize, and triage patient calls. ClearTriage offers two web-based tools, ClearTriage for telephone triage nurses and SymptomScreen for non-clinical personnel.
ClearTriage is the leading online decision support tool for telephone triage nurses. ClearTriage is based on the Schmitt-Thompson nurse triage protocols and works with any EHR. Nurses love how simple the software is to use and appreciate that they can capture the details of the call in real-time, making documentation a breeze. And it's easy for your medical review team to customize the protocols if you need to!
SymptomScreen, on the other hand, supports pre-triage prioritization of calls by your unlicensed staff with no clinical decision making required. Designed to address the known problems of a “Red Flag List”, SymptomScreen gets more emergent and urgent calls to your high acuity triage line while reducing the calls being transferred unnecessarily. Based on screening guides developed by Dr. Barton Schmitt and the team at Schmitt Decision Logic, SymptomScreen is also customizable to match your desired prioritization.
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Questions?
Contact us at support@cleartriage.com or 800-755-3545