American Academy of Ambulatory Care Nursing
Login
Cart
Support
Search
Store
Certification Review Course
Conferences
Publication Contact Hours
FAQ
Quick Tips
Rotating banner image
Event Page Home
Education
Network, Connect, & Shop
Exhibitors & Support
Maps & Help
Preferred
(EDT)

254 - Ring in Success: Mastering Telephone Triage Training (Telehealth Nursing Practice SIG)

5:45 PM - 6:45 PM EDT
Thursday, April 4, 2024Room: Continental AB
HandoutsCreditArchive
Overview

This session discusses the need for and the implementation of a comprehensive telephone triage training program for ambulatory care nurses at a large academic medical center.

Continuing Education Instructions and Disclosure Information:

Contact hours available until 4/6/2026.

Requirements for Successful Completion:

Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):

Planning Committee Disclosures:

There are no Planning Committee disclosures to declare.

Speaker Disclosures:
There are no speaker disclosures to declare.

Commercial Support:
No commercial support declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to discuss the need for and the implementation of a comprehensive telephone triage training program for ambulatory care nurses.

Key Points
This content is only available to owners
Credits
1.00 CH
Resources
    To download resources, you must be logged in, registered for this event, and own this session.
    • 254_Cantrell
    • 254_Cantrell2spp
      Updated: March 14, 2024
Speakers
Ingrid Hawkinson
Ingrid Hawkinson, MSN, RN-BC
Emmika Elkin
Emmika Elkin, MSN, RN, OCN, NPDA-BC
Valerie Cantrell
Valerie Cantrell, BSN, RN, AMB-BC
Other
Telehealth
Clinical Topics
telehealth
education
telephone triage
special interest group
continuing nursing education
nursing orientation
Telehealth

Evaluation

Library Home |AAACN Website
Privacy Center

Copyright © 2025 American Academy of Ambulatory Care Nursing
Powered by Conexiant DXP
Privacy Policy Update: We value your privacy and want you to understand how your information is being used. To make sure you have current and accurate information about this sites privacy practices please visit the privacy center by clicking here.