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Event Summary
Sessions
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Preferred
(EDT)

313 - Getting Patients and Staff to Use a Centralized Nurse Advice Line

11:45 AM - 1:00 PM EDT
Friday, May 12, 2017Room: La Galerie 1
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Overview
This session describes the strategies implemented by military health system hospitals to increase the effectiveness of a centralized nurse advice line.

Contact hours available until 5/14/19.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the learner will be able to describe the potential cost-savings benefits, improved patient outcomes, and increased standardization operationalized through the implementation of a single nurse advice line throughout a large health care organization.
Credits
1.25 CH
Resources
    To download resources, you must be logged in, registered for this event, and own this session.
    • 313_Thomas
Speakers
David Thomas
David Thomas, MPA, BSN, CEN, CMSRN, RN-BC, PLNC
Katherine Noel
Katherine Noel, MSN, ACNP-BC, RN-BC
Other
Care Coordination Transition Management
Telehealth
triage
advice lines
centralized
nurse advice
tele-triage
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