This session explores and demonstrates methods of building a patient experience improvement program that can result in positive changes across departments and job fields…
Explore how the senior RN ambulatory care manager and the health guide help patients by connecting them with mobile external support. This includes providing high-touch, high-frequency service outside the clinic setting and connecting patients with available community resources…
Calls to action have been made to include care coordination and palliative care in nursing school curricula across the U.S. This session reviews the development of a unique pre-licensure course applicable to all levels of nursing education that integrates both care coordination and palliative care…
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