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Tuesday, December 10, 2019
Hear the story of why one institution developed a program to improve patient care and public health, as well as fortify organizational stability. The speaker also discusses the impact on the business and population health…
Credits
1.15 CH
Speaker
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Lisa Balsam, BSN, RN, CPC, CRC
Clinical Coding Educator, InterMed PA
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This session describes how providing health coaching education to the entire care team positively affects patient experience, engagement, and health outcomes…
Credits
1.10 CH
Speakers
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Celeste Knoff, MAN, MBA, RN, CRRN
Nursing Administrator for Education and Operations, HealthPartners
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Mary Lichtor, MA, CMA
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Establishing a Telehealth Apprenticeship Program Icon
Establishing a Telehealth Apprenticeship Program
1:15 PM - 2:25 PM EST
Tuesday, December 10, 2019
This session describes the process needed to develop a robust and relevant apprenticeship program for new graduate nurses into the telehealth nursing specialty, as well as outlining additional resources and grant funding…
Credits
1.15 CH
Speaker
Speaker Image
Margaree Jordan-Amberg, MSN, RN
Clinical Manager, Baystate Health
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Telephone Advice Skills: How to Empower Parents Icon
Telephone Advice Skills: How to Empower Parents
2:25 PM - 3:45 PM EST
Tuesday, December 10, 2019
You've completed triage of a sick child. This session will take you on a deep dive into helping the parent care for their child at home. Educate new parents. Reassure fearful parents. Support forgetful parents. Go beyond providing sound care advice. Empower your callers…
Credits
1.30 CH
Speakers
Speaker Image
Barton Schmitt, MD, FAAP
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Kelli Massaro, BSN, RN, CPN
Clinical Educator, Children's Hospital Colorado
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In telehealth nursing, applying critical-thinking skills is essential to achieving the appropriate level of care for all patients. Specific critical-thinking skills that can be applied to triage best practice are presented…
Credits
1.00 CH
Speaker
Speaker Image
Kelli Massaro, BSN, RN, CPN
Clinical Educator, Children's Hospital Colorado
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