Chapter 5: Ambulatory Care Operations

Continuing Education Instructions and Disclosure Information:

• Contact hours available until 10/1/2021

Requirements for Successful Completion:

• Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation

Faculty, Planners, and Authors Conflict of Interest Disclosure:

• There are no disclosures to declare

Commercial Support and Sponsorship:

• No commercial support or sponsorship declared

Accreditation Statement:

• This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.
• Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation
• AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366

Learning Outcome:

• After completing this learning activity, the learner will be able to identify important functions in managing and working within the operation of an ambulatory care setting

Learning Engagement Activity:

• Staffing in an ambulatory care unit is complex, and attempts to develop acuity tools or staffing benchmarks have been largely unsuccessful. In your own work setting, what are the factors that impact the number of nursing and ancillary staff needed on various days?