P21B
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VA Virtual Care Nursing: A Central Aspect of Virtual Multisite Patient Aligned Care Teams (V-IMPACT)
In 2014, the VA began a pilot in the northwest to bring team-based primary care gap coverage to sites experiencing provider shortages. Care would follow the VA’s patient-aligned care team (PACT) model, with a twist…
Physicians and Triage Nurses Collaborating to Reduce Response Time for Triage Messages
Essential communication: Physicians and triage nurses collaborating to reduce response time for triage messages
Improving Patient Safety and Satisfaction with Triage Nursing Resource Reallocation
Patient safety, caller experience, nursing engagement, and staff satisfaction are all essential components of a telehealth nursing department which require constant attention and quality improvement work. Additionally, fiscal management of resources is necessary…
Decreasing Admission Rates of Heart Failure Patients Using Newly Created Outpatient Clinical Pathway For Post-Hospital Follow-Up
Purpose: Reduce the admission rates for heart failure patients by 10% within a 3-month span…