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Health Coaching for Care Teams: Engaging Patients for Meaningful Experience and Improved Outcomes

Date
December 10, 2019
Credits
1.1 CH | Expired December 10, 2021

This session describes how providing health coaching education to the entire care team positively affects patient experience, engagement, and health outcomes.

Continuing Education Instructions and Disclosure Information

Contact hours available until 12/10/2021.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will define health coaching and its potential to positively impact patient engagement, experience, and health outcomes; explain how patient-centered conversations improve patient engagement and experience; describe how health coaching strategies and techniques improve patient goal adherence and self-motivation; and delineate how an interdisciplinary approach to health coaching enhances team communication and work satisfaction while ultimately improving patient outcomes.

Speakers

Speaker Image for Celeste Knoff
Celeste Knoff, MAN, MBA, RN, CRRN
Nursing Administrator for Education and Operations, HealthPartners
Speaker Image for Mary Lichtor
Mary Lichtor, MA, CMA

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