Error loading player: No playable sources found

123

Nurse Triage Call Center Quality Improvement Program

Date
May 8, 2019
Credits
1 CH | Expired May 11, 2021
$30
Standard Price

Discuss the development of an improved quality assurance program in a large nurse triage call center.

Continuing Education Instructions and Disclosure Information

Contact hours available until 5/11/2021.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will discuss the development of an improved quality assurance program in a large nurse triage call center.

Speaker

Speaker Image for Catherine Fournier
Catherine Fournier, MPH, RN-BC

Related Products

Thumbnail for Clinical Rapid Fire Sessions
Clinical Rapid Fire Sessions
In these short presentations, multiple speakers will highlight their approaches to managing a general work-related issue…
Thumbnail for Planning for a Healthier Future: A Technology-Driven Approach to Population Health Management in a Safety Net Primary Care Practice
Planning for a Healthier Future: A Technology-Driven Approach to Population Health Management in a Safety Net Primary Care Practice
Discuss how teams are better equipped to enable members to work at the top of their licensure by using interprofessional care coordination and advances in electronic capabilities…
Thumbnail for Risky Business: One Health Care System's Model of Risk Stratification
Risky Business: One Health Care System's Model of Risk Stratification
The Sanford Health risk stratification model is a two-step process that helps patients manage their care. It's based on a patient’s utilization and chronic conditions and uses evidence-based screening tools…
Thumbnail for Nurse-Staffed Clinics as an Alternative Rural Healthcare Model
Nurse-Staffed Clinics as an Alternative Rural Healthcare Model
Discuss the role of nurse-staffed clinics as an efficient method for providing patients with alternatives for care in a rural community…