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Telephone triage can be difficult enough without adding a pandemic to the mix. Both experienced telephone triage nurses and nurses who are just taking on this challenge for the first time are trying to keep up with new information as it emerges…
Telehealth nursing practice is an essential component of each of the dimensions for the RN in the CCTM role. The non-face-to-face setting adds yet another level of skills necessary to ensure practice that is safe, timely, and effective while coordinating care and managing transitions…
This presentation discusses the strategies and processes on implementing a nurse triage protocol for patients calling with COVID concerns, symptoms, or questions…
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