Error loading player: No playable sources found
Telephone Triage Escape Box: Innovative Orientation Strategy for Ambulatory Care Nurses
General
Related Products
Supporting the Medical Assistant through a Structured, Innovative Internship Program
As the patient-centered medical home model stresses the importance of the team-based approach as a foundation to improving care, costs, and patient experience, the need for supporting medical assistants in the ambulatory care setting with a new innovative way was recognized…
Flipping over Telephone Triage Training (Spotlight Poster)
Our expansive pediatric primary care network includes 31 offices serving over 250,00 patients across Pennsylvania and New Jersey. Telephone nurse triage services are provided 24 hours per day. A centralized call center provides nurse triage services whenever network offices are closed…
TSAM®: A Novel Application to Ambulatory Care Nursing Orientation
Nursing professional development (NPD) practitioners’ work to design ambulatory care nursing orientation is challenging due to unique skill sets, limited exposure to ambulatory care nursing in pre-licensure programs, specialty area idiosyncrasies, and evolving practice (Wojnar & Whelan, 2017)…
Getting the Full Picture: Nurses Find Ways to Incorporate Telehealth Video Visits to Enhance Telephone Triage to Homebound Patients
Research purpose: To utilize office-based nursing staff at a home-based primary care program to pilot use of video visits to enhance telephone triage for homebound patients…