This presentation shares how an organization selected ambulatory care quality measures, identified internal data sources and benchmarks, and presented the results in dashboards for up to 150 ambulatory care departments.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to outline the process of selection of ambulatory care quality measures with subsequent presentation of results in dashboards in the process to improve patient and staff experience.
Members of the AAACN NSI Task Force share findings from the Ambulatory Care Nurse-Sensitive Indicator Industry Report and planned next steps.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to identify current measures and benchmarking databases for use in the capture of nursing contribution in ambulatory care settings.
Through this poster session discover innovations being used by other professionals in ambulatory nursing and consider implementing improvements into your practice.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
P024 - Marie Ferrucci, MSN, ML, RN, discloses that she is an employee of Press Ganey and a former employee of Fresenius Medical Care.
There are no other speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to assess innovations being used by other professionals in the specialty and evaluate the potential of implementing the improvements into practice.
This session offers attendees the opportunity to hear case studies that allowed the development of an NSI, including awareness of how the teams knew to construct the NSI and tools nurses and their teammates used, created, and found to guide their work. Emphasis includes the process of monitoring and measuring at least one factor that allows for internal and/or benchmarking.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to discuss how nurses find resources to support the development of NSIs in ambulatory nursing care.
This session shares efforts to create, standardize, implement, and evaluate a tiered skills acquisition model for medical assistant, licensed practical nurse, and registered nurse onboarding into ambulatory care clinics.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to discuss the implementation of the tiered skills acquisition model orientation for clinical staff in the ambulatory care environment.
In 2022, the FDA issued emergency use authorization for administration of Evusheld, comprised of two monoclonal antibody medications that help minimize the risk of severe COVID-19 disease in immunocompromised patients. Once Evusheld became available, nurses at a large academic medical center researched the medication and conducted education on safety, efficacy, and administration. Shortly thereafter, administration of Evusheld was implemented within the existing special pathogens clinic and offered to physician-identified patients with the highest risk of severe COVID-19 infection for whom the vaccine would be ineffective. This session discusses the patient response and efficacy in preventing COVID-19 infection in the patients who have received it.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to describe the role and efficacy of a monoclonal antibody medication in the prevention of severe cases of COVID-19 in immunocompromised and at-risk patients.
Ambulatory care is a rapidly growing field of nursing practice. As this specialty practice grows, there have been efforts to identify the desired role of the registered nurse in ambulatory care and link it to patient outcomes. In particular, it is ensuring patients and families receive the right care, at the right time by the right provider with an end result being improved patient outcomes. This session discusses a project to assist in the development of a care coordination and transition management best practice repository through the CCTM Special Interest Group (SIG).
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to identify three metrics organizations can track related to implementation of CCTM.
Do you struggle to deliver timely, easy to access, excellent care to patients while staffing a diverse workforce across multiple locations? This session shares how nurse leaders at one hospital evaluated innovative ways to restructure the ambulatory care staffing model to meet the needs of their patient population while maximizing productivity and satisfaction.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to outline at least two strategies of a staffing model to improve identified metrics in the ambulatory care setting.
In these short rapid-fire presentations, multiple speakers highlight approaches to managing issues related to medical assistants in the practice environment.
Partnerships and Pipelines: Addressing Medical Assistant Staffing Voids
Staffing can be a challenge in ambulatory care clinics, especially for certified medical assistants (CMA). This session shares how, in order to fill gaps in staffing, one health system partnered with a community college to create a 12-month MA residency program to prepare individuals with little-to-no patient care experience for a clinical role.
Building a Medical Assistant Workforce: Training Approaches and Impacts on Retention, Career Progression, and Care Delivery
This session explores the benefits and challenges of three strategies used to secure a high-functioning MA workforce: internal training programs, the role of serving as a clinical placement site for a traditional MA program, and partnership with a school focused on preparing MAs for a team-based primary care setting. Attendees learn talking points to advocate for a new MA training model, best practices in MA training, and strategies for MA retention and career ladder development.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to identify at least two ways to build and retain a medical assistant staff workforce.
This session discusses the development of guidelines to provide a structure and process for nurses with hybrid work schedules, with a focus on pre- and post-implementation comparison.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures:
There are no Planning Committee disclosures to declare.
Speaker Disclosures:
There are no speaker disclosures to declare.
Commercial Support:
No commercial support declared.
Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome:
After completing this learning activity, the participant will be able to outline the development of guidelines for nurses who work remotely.