Measuring Effectiveness of the Ambulatory Care Setting: Using Facility Evaluation to Feed the Continuous Improvement Process

Drawing upon numerous resources as well as recent empirical research in ambulatory care settings, this presentation covers what facility evaluation is, and why it is important in supporting continuous improvement in ambulatory care. Speakers also describe the recommended approaches to measuring facility effectiveness and share results and applications from two health care systems that have engaged formal facility evaluation processes.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to define a pre- and post-facility evaluation and interpret evaluation results relating to the continuous improvement process.