13      0

CCTM02 - Module 2: Care Coordination and Transition Management: Advocacy

Credits: None available.

NOTE: Slides for this session are contained at the back of the PDF handout which is available after module is purchased.

Patient advocacy is the support and empowerment of patients to make informed decisions, navigate the healthcare system to access appropriate care and build strong partnerships with providers, while working towards system improvement to support patient-centered care. Transformation of the U.S. healthcare system will require that nurses recognize and commit to patient advocacy as an important element of care coordination and transition management.

Professional nursing standards and competencies which support the RN-CCTM advocacy role are examined, along with a look at nursing's responsibilities at the system level to assure policies which optimize the care coordination and transition management needs of patients and families in the emerging healthcare environment.

The purpose of this activity is to enable the learner to integrate professional standards of nursing related to advocacy into the RN Care Coordination and Transition Management (RN-CCTM) role.

Recommended Reading:

Grace, P., & Milliken, A. (2016). Educating Nurses for Ethical Practice       
     in Contemporary Health Care Environments. Hastings Center
     Report, 46 Suppl 1
, S13-17. doi:10.1002/hast.625 

Milliken, A. (2017). Toward Everyday Ethics: Strategies for Shifting
     Perspectives. AACN Advanced Critical Care, 28(3), 291-296.

Milliken, A., & Grace, P. (2017). Nurse ethical awareness:
     Understanding the nature of everyday practice.Nursing Ethics,
(5), 517-524. doi:10.1177/0969733015615172

O'Connor, M. (2018). Advocacy: Perspectives of Future Nurse
     Administrators. Nursing Administration Quarterly, 42(2), 136-142.

Persaud, S. (2018). Addressing Social Determinants of Health Through
     Advocacy. Nursing Administration Quarterly, 42(2), 123-128.

Contact hours available until 7/1/2022.

Learning Outcome:

After completing this learning activity, the learner will be able to integrate professional standards of nursing related to advocacy into the RN Care Coordination and Transition Management (RN-CCTM) role.


  1. Apply the ethical principles of autonomy, beneficence, fidelity, and justice to the RN-CCTM role of patient advocate.
  2. Identify provisions in the Patient Protection and Affordable Care Act (PPACA) which require that health care providers advocate for patient needs, goals and preferences.
  3. Demonstrate patient advocacy in all RN-CCTM activities.
  4. Recognize the importance of RN-CCTM participation in organizational and public policy formation that facilitates advocacy for patients in ambulatory care.
  5. Describe the application of professional practice standards to the RN-CCTM role in ambulatory care.
  6. Discuss the concept of patient advocacy as it relates to ethical principles.
  7. Develop and implement a plan of care in collaboration with the patient that reflects advocacy needs, interventions and outcomes.
  8. Describe ways in which ambulatory care nurses can influence policy development focused on advocacy on behalf of patients, families and nursing in ambulatory care.
  9. Demonstrate the knowledge, skills and attitudes required for the Advocacy dimension.

Requirements for Successful Completion:

  1. Read the PDF handout which is the chapter of the CCTM Core Curriculum that corresponds with this module.
  2. Listen to the module in its entirety.
  3. Complete the online CNE evaluation.

Faculty, Planners and Authors Conflict of Interest Disclosure:
Speaker(s) have no disclosures to declare.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity has been co-provided by Anthony J. Jannetti, Inc. and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.




Credits Available

Module 2: Care Coordination and Transition Management: Advocacy

You must be logged in and own this session in order to post comments.

Shobha Ganesh
1/9/18 11:23 am

Very good chapter as it defines the role more clearly of CCTM

patricia goodman
11/21/18 9:47 am

Good course.

Ninette Tan
3/6/19 3:58 pm

Thank you for educating and a refresher on the importance of ethics.

Jacqueline Hargis
6/5/19 5:36 pm

This assist with have a broad focus, encompassing the entire nursing profession. Play a key role in support for or recommendation of a particular cause or policy for patient care.

Kat Taylor
8/8/23 3:08 pm