Journey Mapping: Using Feedback to Improve the Patient Experience

Journey Mapping: Using Feedback to Improve the Patient Experience

May 8, 2019
Collection: AAACN 44th Annual Conference 2019
Credits: None available.
Type: Session
Speakers: Patricia Hughes DNP, RN, NE-BC
Tags: patient-centered care journey mapping voice of the patient ustomer service
Members: $20.00
Standard: $30.00