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Journey Mapping: Using Feedback to Improve the Patient Experience
May 8, 2019
Collection: AAACN 44th Annual Conference 2019
Credits: None available.
Type:
Session
Speakers:
Patricia Hughes DNP, RN, NE-BC
Tags:
patient-centered care
journey mapping
voice of the patient
ustomer service
Members: $20.00
Standard: $30.00
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