This session shares how a medical assistant apprenticeship program at one academic medical center aims to simultaneously address the MA vacancy rate while promoting top of license work. By combining on-the-job training with classroom curriculum and national certification, registered apprenticeships in healthcare can help address the critical staffing shortage, improve retention, diversify the workforce, create greater efficiencies, and ultimately improve healthcare organizations’ outcomes.
Continuing Education Instructions and Disclosure Information:
Contact hours available until 4/15/2025.
Requirements for Successful Completion: Complete the learning activity in its entirety and complete the online nursing continuing professional development (NCPD) evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.
Disclosure of relevant financial relationships with ineligible companies (planners, faculty/speakers, reviewers):
Planning Committee Disclosures: There are no Planning Committee disclosures to declare.
Speaker Disclosures: There are no speaker disclosures to declare.
Commercial Support: No commercial support declared.
Accreditation Statement: This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).
Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.
Learning Outcome: After completing this learning activity, the participant will be able to identify three key performance indicators to measure success of a medical assistant workforce development program.
MSN, RN, CCRN,
Senior Director, Ambulatory Clinical Practice and Workforce Development ,
Rush University Medical Center