Melissa C. Bowen MSN, RN, NE-BC
Ambulatory Care Nurse Manager, Duke Primary Care
Melissa Bowen has been a nurse for 29 years and has been working in ambulatory care for the past 20 years. She has worked at Duke Health for 20 years, spending the past 8 years at Duke Primary Care as an ambulatory nurse manager. Melissa is a member of the AAACN Nurse Telephone Triage Task Force where they are developing educational modules for the telephone triage nurse.
Appearances
- Identificationweb210323DateMarch 23, 2021Credits1 CH | Expired March 23, 2023This presentation discusses the strategies and processes on implementing a nurse triage protocol for patients calling with COVID concerns, symptoms, or questions…
Speakers
Carol Rutenberg, MNSc, RN, AMB-BC, C-TNPPresident, Telephone Triage Consulting, IncTabitha Anglea, MSN, RN, CCRN-K, CCTM, LNCClinical Manager, HCA HealthcareClaire Anderson, DNP, APRN, FNP-BCDirector of Clinical Services and Advanced Practice Providers, Rush Copley Medical GroupMelissa C. Bowen, MSN, RN, NE-BCAmbulatory Care Nurse Manager, Duke Primary CareSandra M. Coley, BSN, RN, CCTMRegistered Nurse, HCA HealthcareElizabeth Wright, MBA, BSN, RN, AMB-BCClinical Education Specialist, HCA Healthcare$20Standard Price