Contact hours available until 5/22/2016.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Faculty, Planners and Authors Conflict of Interest Disclosure:
Faculty, planners, and authors have no disclosures to declare.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center's Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Objectives:
• List barriers to patient access in the primary care setting. (Newman)
• Describe the relationship between patient access and quality health care. (Newman)
• Discuss specific approaches and best practices for improving patient access to primary care. (Newman)
• Identify evidence-based reasons why communication is important in your daily PCMH work. (Reifsteck)
• Describe communication tools to increase effectiveness in patient/PCMH team interactions. (Reifsteck)
• Practice using tools and feedback for implementation of skills into daily practice. (Reifsteck)

Theresa L. Newman BSN, RN, CPN, NE-BC

Appearances