This session discusses the development of an interprofessional continuing education (IPCE) process among physicians, nurses, and other key players using the LEAN methodology. The session includes a focus on cultural change, the differences in people, and the processes that make IPCE challenging yet rewarding.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to understand the significance of IPCE (interprofessional continuing education) and will be able design a basic IPCE process.

This session discusses the development of an online interactive toolkit to allow quick and easy access to CCTM tools that can be used for an individual’s unique programs and health care settings.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:

Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:

No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:

No commercial support or sponsorship declared.

Accreditation Statement:

This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:

After completing this learning activity, the participant will have increased knowledge of an evidence-based tool that supports individual or organizational CCTM roles and practice.

Creation of a patient line, Connect 2 Care, which was designed to create a single entry point for all patients to access medical care, is discussed.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to identify the challenges involved in unifying three independently managed areas (nurse line, clinic, and appointment line).

This session describes the process of developing a medical assistant externship program in an academic medical center while outlining the elements that are key for a medical assistant externship program to be successful.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to understand the process and outcomes of building a medical assistant externship program and identify the key elements of what makes a medical assistant externship program successful.

The speakers outline how they justified the need to create RN-managed clinics, garnered buy-in from both administration and physicians, and collaborated with many other disciplines to create a comprehensive program that could be run solely by RNs.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to justify the need for RN-managed clinics in primary care and optimize the role of an RN by working them to the full extent of their license in the primary care setting.

This session explores the design of a primary care practice that acknowledges that care does not just happen at the hospital or at a specific practice. It also examines how nursing can motivate, create, and make an impact for the patients in a complex primary care center. The presenters outline approaches to expand the role of nurses including intervisit interventions that focus on nursing support.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will have ideas that could be utilized to change their own area of practice within the nursing scope and staffing model of their current facility.

Speakers share the leadership strategy, approach, and navigate through the intimidating course of transitioning to a complex, comprehensive, 24-hour RN call center.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to appreciate alternative strategies for meeting the demands for virtual health care team members.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcomes:
Do What You Can with What You Have: Reality-Based Strategies for Implementing a Transition-to-Practice Program in Ambulatory Care
Julie Tuttle, MSN, RN-BC; Jared Caron, BSN, RN-BC
• After completing this learning activity, the participant will be able to identify strategies that can be applied to existing organizational resources to facilitate the creation of a transition to practice program.

Keeping Pace with the Changes in Healthcare Delivery: Development of a Program Design Toolkit for RN Transition to Practice Programs in Ambulatory
Care Settings
Nancy Weaver Parker, MSN, RN, PHN, CNL; L. Jessie Jones-Bell, MSN, RN, PHN
• After completing this learning activity, the participant will be able to explain the benefits of practice partnerships as well as the standardized program model for RNs new to ambulatory care.

The Employee Orientation Imperative: Driving the Quality of Care
Lisa Balsam, BSN, RN, CRC; Hope Burnell, SPHR, SHRM-SCP
• After completing this learning activity, the participant will be able to appreciate the importance of incorporating learning design into creating employee orientation programs.

Ambulatory Registered Nurse Residency Program: Design, Implement, Evaluate
Melody Routley, MSN, RN
• After completing this learning activity, the participant will be able to identify four key factors that impact a residency program and review evaluation strategies to determine program effectiveness

This presentation describes the journey of an ambulatory care CNO and Magnet® program director (MPD) to create a culture of excellence using the American Nurses Credentialing Center (ANCC) Magnet recognition program as the framework.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to describe strategies used on the journey of excellence to elevate professional nursing practice and care delivery in ambulatory care.

Using scenario-based examples, this presentation describes how advanced illness care was implemented in a large integrated health care system using ambulatory care RN care coordinators to identify and manage patients in advanced stages of illness.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to identify a new approach to a patient-centered model of care addressing end-of-life conversations.

This presentation highlights a veteran’s experience with the home telehealth program and how collaboration among members of his health care team improved his health outcomes.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:

Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:

No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:

No commercial support or sponsorship declared.

Accreditation Statement:

This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:

After completing this learning activity, the participant will be able to describe home telehealth (HT) in the VA and describe the veteran-centric care delivery model.

The speakers describe how the collaboration between a clinic leadership team and a clinical resource services team creates a safe environment for patients and team members.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to identify the clinical resource services team purpose and describe the annual clinical assessment process.

Explore the framework of strategies and tactics used throughout the journey to develop a standardized clinical care staffing model for ambulatory care settings (MA, LPN, and RN).

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to describe the steps needed to develop an ambulatory care staffing model that assures top of license practice and the most effective utilization of different roles.

This session discusses the multifaceted problem of overuse of the emergency department and suggested strategies for addressing the issue.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to outline emergency department utilization using care management strategies to reduce non-emergent ED visits.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to discuss the effect that implementing a telehealth call center has on patient satisfaction, nurses’ job satisfaction, and the volume of calls.

This session outlines the impact to quality metrics and steps to implement an RN-led annual Medicare wellness visit within an organization.

Contact hours available until 5/12/2020.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.

Disclosures:
No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will be able to identify the significance of the RN-led Medicare wellness visit to the patient and organization.