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The Evolution of Enhancing Patient-Practice Communications: Changing the Tires While the Bus is Going 120 mph
Apr 17, 2015
Collection: AAACN 40th Annual Conference 2015
Credits: None available.
Type:
Session
Speakers:
Deena Gilland
, DNP, RN, NEA-BC, FAAN, Chief Nursing Officer, Emory Healthcare
Diane Woods
, MSN, RN, NEA-BC, Executive Director and ACNO for Ambulatory Practice and Regulatory Compliance, UC Davis Health
Tags:
communications
patient and family satisfaction
patient access
clinical care
call disposition
call center
dashboard
The Evolution of Enhancing Patient-Practice Communications: Changing the Tires While the Bus is Going 120 mph
Apr 17, 2015
Collection: Topic Focused CNE Packages
Credits: None available.
Type:
Session
Speakers:
Deena Gilland
, DNP, RN, NEA-BC, FAAN, Chief Nursing Officer, Emory Healthcare
Diane Woods
, MSN, RN, NEA-BC, Executive Director and ACNO for Ambulatory Practice and Regulatory Compliance, UC Davis Health
Tags:
communications
patient and family satisfaction
patient access
clinical care
call disposition
call center
dashboard