American Academy of Ambulatory Care Nursing

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Implementation of Internal Certification Programs as Professional Development Opportunities to Aid in the Engagement of Nurses and Medical Assistants in the Ambulatory Care Setting
Identification
P019
Background: A highly engaged and well-trained workforce is vital to safe and effective care. Our organization identified a concerning, downward trend in employee engagement scores and convened a cross-functional workgroup to identify contributing factors and develop solutions…
Speakers
Nichole Jantzi, MSHS, RN, AMB-BC
Christine Rawlinson, MSN, RN, NPD-BC, AMB-BC
General
professional development | advanced care planning | engagement | top of license | ECG

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