Avoiding patient falls involves being able to learn from each event. Implementing a standardized root-cause-analysis across ambulatory care practices assists in learning how to reduce investigations and offers clinical staff a better understanding of the causes of patient falls…

Background: As new patients are accepted and scheduled for chemotherapy, it is imperative that the team educates the patient on the expectations during the therapy and how to manage the potential side effects…

Description of the work: Medical assistants are becoming an integral part of the healthcare team in the ambulatory care setting. Due to differences in state and organizational requirements, medical assistants arrive in a healthcare setting with different levels of training and expertise…