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113 - Critical-Thinking Challenges in Telehealth Nursing: Patients Already Seen and Diagnosed

‐ May 8, 2019 3:05pm

Credits: None available.

In telehealth nursing, applying critical-thinking skills is essential to achieving the appropriate level of care for all patients. Specific critical-thinking skills that can be applied to triage best practice are presented. Case studies that illustrate both optimal and substandard critical thinking are included.

Continuing Education Instructions and Disclosure Information

Contact hours available until 5/11/2021.

Requirements for Successful Completion:
Complete the learning activity in its entirety and complete the online CNE evaluation. You will be able to print your CNE certificate at any time after you complete the evaluation.


No planning committee member or speaker declares any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and AAACN.

Anthony J. Jannetti, Inc. is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP 5366.

Learning Outcome:
After completing this learning activity, the participant will identify nine critical-thinking skills to use on every call-in telephone triage that help to optimize patient outcomes.


Credits Available

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Patrice Hughes
2/9/20 5:44 pm

She is an icon in the world of telephone triage and a really interesting speaker.