The accreditors of this session require that you periodically check in to verify that you are still attentive.
Please click the button below to indicate that you are.
Medical Call Centers and the Medical Home - The Future is Now
Date
July 11, 2011
$49$49.00
Standard Price
Medical call centers have traditionally played a mainly adjunct role to the primary care practice of medicine. This session will explore the future relationship of the medical call center to the primary care practices of the future and of the patient-centered medical home. It will begin with an environmental scan of health care reform visions. Next a discussion of the medical home concepts will be presented. Exploring the role of the nurse as a central aspect of the patient centered medical home and medical resource center leads to a discussion on the myriad modalities that will be utilized by call centers of the future. Examples of modern uses for call centers will be highlighted. Lastly, the concept of a national call center model will be explored.
Objectives:
Identify the role of telephone care in the practice of pediatrics today
Describe the role of nursing in telephone triage in the medical home
Discuss the future potential role for nurses within both the medical home and medical resource center
This presentation will discuss the principles of trauma informed care and the impact toxic stress plays in acute and chronic healthcare issues in pediatric patients…
Leadership in a new era of work is defined by adaptation, flexibility, innovation and creativity. Modern leaders must be both inclusive and responsive to the needs of those they lead and the communities they serve. But most importantly, they must be true and authentic to themselves…
Continuing Education Instructions and Disclosure Information:
Privacy Policy Update: We value your privacy and want you to understand how your information is being used. To make sure you have current and accurate information about this sites privacy practices please visit the privacy center by clicking here.