1      0

AAACN 46th Annual Conference 2021


OD11 - Calling on Nurses During a Pandemic: The Launch of a Centralized COVID-19 Nurse Hotline


Apr 7, 2021 1:30pm ‐ Apr 7, 2021 2:15pm


Credits: None available.

Members: $20.00
Standard: $30.00

Description

Explore how one facility implemented a call center to guide and educate patients and providers about COVID-19 and how this model can be utilized for remote monitoring programs for disease processes and outreach support for population health needs.

Continuing Education Instructions and Disclosure Information:

Contact hours available until 4/15/2023.

Requirements for Successful Completion:

Complete the learning activity in its entirety and complete the online nursing continuing professional development evaluation. You will be able to print your NCPD certificate at any time after you complete the evaluation.

Faculty, Planners, and Speakers Conflict of Interest Disclosure:

Conference Planning Committee Disclosures:

No conference planning committee member discloses any actual or potential conflict of interest.

Speakers Conflict of Interest Disclosure:
No speaker discloses any actual or potential conflict of interest.

Commercial Support and Sponsorship:
No commercial support or sponsorship declared.

Accreditation Statement:
This educational activity is jointly provided by Anthony J. Jannetti, Inc. (AJJ) and the American Academy of Ambulatory Care Nursing (AAACN).

Anthony J. Jannetti, Inc. is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

AAACN is a provider approved by the California Board of Registered Nursing, provider number CEP5366.

Learning Outcome:
After completing this learning activity, the participant will be able to identify the necessary components needed to stand up an urgent nurse call center with nurses with triage experience.

Speaker(s):

  • Lisa Dutton, MSN, RN-BC, NE-BC, Professional Development Manager, Brigham Women and Children’s Hospital

Credits Available


Calling on Nurses During a Pandemic: The Launch of a Centralized COVID-19 Nurse Hotline

You must be logged in and own this session in order to post comments.

Print Certificate
Completed on: token-completed_on
Print Transcript
Please select the appropriate credit type:
/
test_id: 
credits: 
completed on: 
rendered in: 
* - Indicates answer is required.
token-content

token-speaker-name
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
token-index
token-content
/
/
token-index
token-content
token-index
token-content